'product busy with another task' problem

Anonymous

i keep getting this when trying to install Office 365: 'something went wrong. Office can't do that right now because your product is busy with another task. Please wait for this task to complete and try again.' I have already completed the fix to uninstall other Office products and i have performed a clean boot, but still the same problem.... please help i'm getting desperate!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hmm, let's try...

Http://support.microsoft.com/kb/2827031

0 comments

47 additional answers

Anonymous

2013-06-02T01:30:01+00:00

ME TOO!! Having the "busy" message, have tried all the links, rebooting. Still have same problem. First post is from 21 May - have they had their issue resolved yet?? Have started the repair but it's now been running for 1/2 hour and nothing's happening....... HELP!!!
Was this answer helpful?

0 comments No comments
Anonymous

2013-06-01T20:30:04+00:00

Gave the same probmen. tried all those links. nothing seems to work.. Still unable to install..shows my product is busy with other task.
Was this answer helpful?

0 comments No comments
Anonymous

2013-06-01T20:19:19+00:00

My problem is same. Busy on another product, try later. I went to suggested site, found the program, changed it, repaired as instruction, shut down, re-booted, and received same message. Need help!
Was this answer helpful?

0 comments No comments
Anonymous

2013-06-01T19:07:06+00:00

I have me problem and the office 365 installation do not start. No percentage.

It says that it is busy with something else and wants me to try later??

Made a restart but I have the same problem. Tried suggested links above with no success.

Regards /F
Was this answer helpful?

0 comments No comments