'product busy with another task' problem

Anonymous
2013-05-20T20:42:11+00:00

i keep getting this when trying to install Office 365: 'something went wrong. Office can't do that right now because your product is busy with another task. Please wait for this task to complete and try again.'  I have already completed the fix to uninstall other Office products and i have performed a clean boot, but still the same problem....  please help i'm getting desperate!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2013-06-04T06:53:54+00:00

    Http://support.microsoft.com/kb/2827031 >

    I followed this link to repair program. 2 to 3 hrs and it never got past 2/4.

    I tried uninstalling the trial Office that came with this new PC but it came up "unable to uninstall".

    I am at wits end, don't know what to do next. I hope Bill Gates sent my money to an African village so as at least I got some value for it.

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  2. Anonymous
    2013-06-03T12:43:28+00:00

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  3. Anonymous
    2013-06-03T11:59:32+00:00

    the recurrence was not working.. 

    I had to restart the computer several times but then it went all right!

    thank you very much!

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  4. Anonymous
    2013-06-03T10:19:59+00:00

    Your solution points to the fact that Office is already installed. I can't get that far..........

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