'product busy with another task' problem

Anonymous
2013-05-20T20:42:11+00:00

i keep getting this when trying to install Office 365: 'something went wrong. Office can't do that right now because your product is busy with another task. Please wait for this task to complete and try again.'  I have already completed the fix to uninstall other Office products and i have performed a clean boot, but still the same problem....  please help i'm getting desperate!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2013-06-08T23:34:30+00:00

    i had the same prob :-( so i cleared my other apps and tabs then it worked auto matically

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  2. Anonymous
    2013-06-08T22:42:17+00:00

    This worked first time for me. Took about 30 seconds. Thanks for the post.

    To get to the Service Panel open "File Explorer", Right Click on "Computer", Click on "Manage".

    When Computer Management panel opens double click on "Services and Applications" then click "Services". You should now be able to scroll down until you find "Microsoft Office Service". Right click on it then click "Restart".

    You should now be able to install MS Office 365 without the error "product busy with another task".

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  3. Anonymous
    2013-06-05T12:45:51+00:00

    My laptop was accidentally turned off by my brother while MS Office was still "wrapping things up". I checked the programs and it seemed that the software was installed. But I encountered a lot of problems when I opened MS Word. So, I did the following:

           1. Open Control Panel

           2. Click Programs

           3. Click Uninstall a program

           4. Right click on MS Office 365

           5. Choose "Change"

           6. Then choose repair online

    MS Office started downloading again. Hope this helps. =)

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  4. Anonymous
    2013-06-05T12:00:57+00:00

    I have the same problem, product busy with another task's problem.  I have purchase office 365 and can't get it to install

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