Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-06-01T09:44:53+00:00

    BTW, your page numbering goes ... 19, 20, 21, 19, 20, 21, 22... This probably has something to do with the landscape page's section being started at the wrong number.

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  2. Anonymous
    2014-06-01T09:39:15+00:00

    Hello William;

    This was a bit of a strange one and had something that I had not run into before but I believe I have managed to recover all 29 pages of your document with no loss of data.

    There were two series of cascading XML tag errors, each following its own pattern. Manually editing the 30Mb word/Document.xml internal text file was excruciatingly slow (text editors are designed to handle a maximum of 10Mbs) but once I recognized the two patterns, I was able to repair the DOCX. Regardless of my confidence in the repair, I urge you to closely proofread the document, particularly the last 8 pages where the bulk of the cascade failures were located.

    I've uploaded the repaired DOCX to my OneDrive here for you to reference and download.

    578677 (Jeeped).docx

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  3. Anonymous
    2014-06-01T04:39:35+00:00

    https://drive.google.com/folderview?id=0B\_MLlHgwkLUtTENVa1Y0aTRrcDA&usp=sharing

    Hi Jeeped

    THANK YOU SO MUCH for having a look at it and your reply!

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  4. Anonymous
    2014-05-31T20:26:26+00:00

    You can sometimes recover previous versions of DOCX documents within Windows Vista, 7 and 8.1 (and also sometimes with Windows XP but only if your file is stored on a company server and the shadow copy feature is turned on) files with more text using:

    There are also commercial and freeware programs to try to recover older, deleted and temporary versions of your file:

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