Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

594 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-05-30T19:02:31+00:00

    I finally found the reply you had posted earlier with the link to the document.

    This sort of problem is not an XML tag mismatch so much as a catastrophic archive corruption typically caused by working to/from a removable media device such as a thumbdrive or SD media card.

    After repairing the archive structure, I was able to recover the first 20 pages. Everything else was reduced to programming NULLs by the archive repair process.

    I'm left wondering how you apparently got to the word/Document.xml file with that corrupt archive structure, but in any event, the first 20 pages were all that could be recovered from the file you provided the link to.

    The repaired portion of the DOCX is available on my OneDrive here.

    scriptie bachelorproef Janah Van Cleven (Jeeped).docx

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-05-30T18:13:53+00:00

    @Pieter-Jan Devlieghe;

    I'd be happy to have a look at your problem document. You will need to upload a copy of your damaged DOCX to a public file area like OneDriveDropBox  or Google Drive and post the location to the publicly shared file back here.

    Please try to upload a copy that has not already been subjected to repair attempts as previous attempts may have stripped content that was recoverable with a manual edit of the internal components configuration files.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-05-30T15:09:47+00:00

    Hey there GregorM_111

    I tried your method of fixing it but there seems to be a slight difference with my issue.

    My error message is the following

    "/worD/document.xml, line: 2 column: 1568316".

    I followed your instructions step by step but when I do the replacing stuff with notepad ++ I cant find that specific column number. 

    I dunno, it just looks entirely different.

    Any more tips on this?

    Thanks in advance!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-05-30T14:38:20+00:00

    Hey Jeeped & Socrtwo

    Hope you guys are still active on this topic because my sister-in-law has got the same issues with a .docx file she's been working on.

    More specifically this error when trying to open the document.

    "/worD/document.xml, line: 2 column..."

    I have this document on google docs (see link below) for you to access.

    https://drive.google.com/file/d/0B0tA34fk6iwDem45WFhWSTQ1RmM/edit?usp=sharing

    It would be absolutely awesome if you could recover the document!

    A lot of thanks in advance & hope to hear from you!

    I think there is a very good solution on page 30 ! Read through the instructions carefully

    Was this answer helpful?

    0 comments No comments