Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-03-05T20:15:50+00:00

    Jeeped is the "Master" who is doing most of the file fixing in the forum. I too am just trying to learn by doing.

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  2. Anonymous
    2014-03-05T19:44:24+00:00

    Just fantastic!

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  3. Anonymous
    2014-03-05T19:31:33+00:00

    Awesome! Send it out to Jeeped and Rohn007 too, because they are the Microsoft MVP's in this thread that I'm learning my techniques from. Also look for Jeeped's solution above, as unlike my result, he fixed the issue without loss of content. 

    I'm going to follow suit on the technique Jeeped used and refine my code to focus in on <m:ctrlPr/> if they exist inside Math tags, in order to make for better XML surgery.

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  4. Anonymous
    2014-03-05T19:15:52+00:00

    I found some redundant XML in the form of <m:ctrlPr/> at line 2, column 348319.

    The problem was in the formula immediately preceding the phrase "Power consumption and associated mass..." on page 35 (of 63). No content was lost when I snipped out the offending XML and the DOCX opened immediately afterwards.

    The repaired DOCX can be downloaded from my OneDrive here.

    SaladoToRepair (Jeeped).docx

    There is a hotfix designed to deal with this specific problem of redundant (but syntax legal) XML.

    Description of the Word 2010 hotfix package (Word-x-none.msp): August 13, 2013

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