Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document. I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe). After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly. When I tried again to close and open it wouldn't open it. Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations. It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the BH from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional. The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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594 additional answers

Anonymous

2013-11-28T21:40:48+00:00

Wow, thanks so much, I knew it was something surrounding those formulas but had no idea how to rat it out... many thanks for your help and time... surely someone at MS should send you a cheque and get you to train up a team :)
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Anonymous

2013-11-28T21:05:18+00:00

There was an empty XML tag that defined a non-existant numerator in one of the formulas but I found and repaired it quite quickly.

The problem was within the formula immediately preceding the phrase Table 1 shows ... on page 4 of 8. Proof that area closely. I do not believe any actual content was lost and I've managed to retain the existing document markup.

I've uploaded the repaired DOCX to my SkyDrive here.

Tonveronachi (Jeeped).docx
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Anonymous

2013-11-28T20:03:19+00:00

I've fallen foul of the same error. Just spent hours correcting this paper, saved it normally, then returned to it to find it couldn't be opened. All was well with it for the last days of opening and saving. Even the backup copy from an hour earlier cannot be opened. It says Unspecified error, Location: 2.

It would be wonderful if somebody could take a quick look at it. I put it on skydrive at http://sdrv.ms/1hlld1s

Thanks so much for your help!
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Anonymous

2013-11-28T19:58:22+00:00

Hi Jeeped

WOW that was brilliant and blisteringly fast. I am extremely grateful for both your customer friendly approach and your technical skills. You have saved a serious amount of re-write time. Thank you very much from us both.

You are a hero in this household!
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