Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-10-01T20:56:47+00:00

    Minor problem in the subscripts of a formula. However, the document appears 'locked' and I cannot save it to qualify the repair.

    The document opens in my Word 2007 as read only (locked) but will not open in my Word 2010. I've found that using Save As in Word 2007 will resolve this but the document is locked and I cannot complete that procedure.

    I will continue to attempt resolve this. For now, the DOCX does open in the Word Web App and I'm including a link to the 'locked' copy available from my own SkyDrive here.

    BEM2 (Jeeped).docx (view)

    If you can unlock this, please post back a response so I can halt my own efforts. In the meanwhile, I will continue to get this DOCX fully operational.

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  2. Anonymous
    2013-10-01T19:49:17+00:00

    @Coste10;

    There is an updated hotfix from the Word team at,

    Description of the Word 2010 hotfix package (Word-x-none.msp): August 13, 2013

    Among other issues, this is intended to deal directly with the "/word/document.xml Line: 2 Column: 0" error that you experienced. The hotfix is available for both Office 2010 32-bit and Office 2010 64-bit installations that have already had Office 2010 SP1 and/or Office 2010 SP2 installed. Get your assignment back on track and then take the time to install one of these hotfixes.

    Hello, 

    could you PLEASE repair me this document? 

    Its my semestral work to school and I am little desperate... 

    https://docs.google.com/file/d/0B-eHQocZ9rc3X3JZclJxSURmbkU/edit?usp=sharing 

    The mistake is after chapter 4.2 (page 11) in equation in text box.

    PLEASE!!!

    YS Janek Faltýnek

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  3. Anonymous
    2013-09-17T03:27:47+00:00

    You are a savior. I had 3 people transcribing the whole thing with me from the beginning. You are the most wonderful person on the internet right now. Thank you soooo much, you have no idea how you saved me right now from this Physical Chemistry Report.

    Thank you, Thank you, Thank you!!!!!

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  4. Anonymous
    2013-09-17T03:21:54+00:00

    @Coste10;

    There is an updated hotfix from the Word team at,

    Description of the Word 2010 hotfix package (Word-x-none.msp): August 13, 2013

    Among other issues, this is intended to deal directly with the "/word/document.xml Line: 2 Column: 0" error that you experienced. The hotfix is available for both Office 2010 32-bit and Office 2010 64-bit installations that have already had Office 2010 SP1 and/or Office 2010 SP2 installed. Get your assignment back on track and then take the time to install one of these hotfixes.

    Was this answer helpful?

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