Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-09-17T02:38:49+00:00

    How do I share the document with you from dropbox?

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  2. Anonymous
    2013-09-17T02:28:04+00:00

    If you want someone to attempt repair on your document, you will need to upload a copy of your damaged DOCX to a public file area like SkyDriveDropBox or Google Drive and post the location of the publicly accessible file back here. Please try to upload a copy that has not already been subjected to repair attempts as previous repair attempts may have removed content that was recoverable with a manual repair.

    I've done many of these repairs myself with varying results. If the components of the corrupt archive (e.g.DOCX) can be extracted, the document can be rebuilt. The amount that can be recovered will depend upon what can be extracted. I'll keep an eye on this thread for your response.

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  3. Anonymous
    2013-09-17T02:05:26+00:00

    I need some serious help! the same thing is happening to me and I cant fix it! I need someone to help me! this paper is due tomorrow and there is no way I can write all of it again...please help me, I am really dumb with computers and I cannot follow your instructions

    please please please help!

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  4. Anonymous
    2013-09-08T21:22:36+00:00

    Thank you for taking the time for the positive feedback and your kind words. I've removed the DOCX from my SkyDrive. Good luck with your project!

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