Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-07-11T08:56:50+00:00

    Thank you, this is a lifesaver.

    I wish you ALL THE BEST!

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  2. Anonymous
    2013-07-11T08:36:34+00:00

    This was a Line 2, Column 0 error in Word 2010 so I opened it in Word 2007 and it returned the error at Line: 2, Column: 302,671. That gave me enough to look for the error in Notepad++.

    There were multiple problems with one of the formulas following the phrase "The expression for ! and ! may be directly received by Eq. (5)." on page 21 (of 22). Many single equation characters had several layers of formatting. This is typical of repeatedly backspacing away or deleting and replacing single characters in a formula. The equation editor is best run through start-to-finish with a minimum of editing afterwards. After snipping out a couple of suspect individual characters with no success, I had to remove a large section of the formula before the DOCX would open correctly. Proof that area closely.

    I've been composing an article on the repair of DOCX files with this problem but the whole process does not lend itself easily to a succinct step-by-step process.

    I've uploaded the repaired DOCX to my SkyDrive here for your reference and download.

    https://skydrive.live.com/redir?resid=161352CE07628E22!2409&authkey=!AO3IIHQmMieFPuM

    1 (Jeeped).docx

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  3. Anonymous
    2013-07-11T07:58:03+00:00

    Hello, 

    First of all - thank you for the solving description.

    I've really tried not to bother you (opened the xml file in notepad++, tried to find and fix the problem).

    The problem is, when i try to open the document.xml with word it says "problem in line 2, column 1069".

    In Notepad++ I can see, that this is exactly the beginning of the file, and gives me no direction where to look in the XML for the empty XML tags.

    Can you please fix my file (if it wasn't an emergency I wouldn't be bothering you )

    http://sdrv.ms/1asyqmL

    Can you tell me (and maybe others) a good way to find the empty XML tags (or other errors). I would greatly apreciate that, and hopefully this will save you time in the future.

    I've really, really tried not to waste your time, but I am stuck on this.

    Thank you very much!

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  4. Anonymous
    2013-07-10T13:12:41+00:00

    thank you very much, thank you thank you thank you THANK YOU!!

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