Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2016-08-30T20:56:39+00:00

    If you have trouble using the OneDrive account, see this video: https://www.youtube.com/watch?v=MuMXBnTV3xI.

    You can also using  a free Dropbox.com account and upload the file there to your "Publc" folder. You can then choose to "Share" the file and will be given the link to that file and you can post the link here. Also if you know how to use Megaupload or similar site you can share it from there.

    Finally if you want you can send me the file at socrtwoATs2services.com (replace "AT" with the @ symbol :-). I will post the file in one of my websites where it can be publicly downloaded. I can take down the file after we have looked at it and tried to repair it.

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  2. Anonymous
    2016-08-30T20:55:20+00:00

    Thank you very much Doug for your response.

    the link to the file is below:

    https://1drv.ms/w/s!AkpAsfwJn7Pkm1A7ZZr20yeaQz6Q

    I hope someone can recover and fix this file!

    Thanks in advance

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-08-30T20:31:51+00:00

    If you upload a copy of the file to a folder on your OneDrive and set that FOLDER to be shared and get a link to the folder and paste it into a message that you post back here, someone may be able to recover the file for you.

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  4. Anonymous
    2016-08-30T18:53:59+00:00

    Hi

    I am having a very strange error message after attempting to open a docx file (word 2015). I have tried quite a few workabouts but unable to fix the problem.

    The document is about 8000 words long with quite a lot of formatting and track changes. I cannot recover the file. this is quite worrying. I would really appreciate some help! 

    the error message I get is the following:

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=dcc49f1b-c852-4305-8468-9ed93e6b3443)

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