Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-12-01T05:01:38+00:00

    Hi,

    It works totally fine now. 

    Thanks so much.

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  2. Anonymous
    2014-12-01T04:05:32+00:00

    OK, I got the file open unto the end I think:

    The last file is the XML I removed. Again you view it as an XML file by just changing the extension, however it is not a full XML file, just a fragment. It was surround by delete tags so I think you might have wanted to delete it anyway although since it includes figure 6, you may have to renumber your figures.

    I will also send this info by Email as you contacted me that way through DropBox.

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  3. Anonymous
    2014-12-01T03:11:45+00:00

    Hi,

    I was unable to get half of the document, since the file you sent contains only upto Page-13 of the document. :(

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  4. Anonymous
    2014-12-01T02:55:53+00:00

    I have Word 2013. If I use the Open and Repair choice accessible from the drop down arrow on the Open button of the Open Dialogue Window, the file opens right up. There is one more error about not having the right converter, which I just ignored and told it to open the file. See the images below:

    You can download two version of the repaired file below. If the DOCX version won't open for you because say you are using Word 2007 and it finds a Word 2013 document faulty for some reason, try the DOC version. I have uploaded both to DropBox. Apparently in the DOC version the equations are converted to images and can no longer be edited:

    Lastly, the issue probably arose because of editing of equations. I would suggest that each time you edit an equation henceforth, that you also save to a backup file. Also save to a local desktop/laptop/tablet, if the main copy is on a memory stick.

    Jeeped does usually respond here too pretty quickly. maybe he can confirm my responses as he is the top expert here.

    One further note: the repaired version apparently also does not open up except if you choose open and repair explicitly. So the document does have to be repaired or at least cycled through a DOC version. If you cycle through the DOC version and want to recreate the formulas, then you will have to copy and past from a DOCX version opened through Open and Repair, however that is likely to also not fix the bad equation. Maybe Jeeped can look at the XML for the equations and find the bad XML. My free program will not repair a file if it opens initially with Open and Repair, which is a fault...

    If Jeeped doesn't respond in time, also try 3ICEhere at another Microsoft forum.He also does free fixing of DOCX files with equation problems.

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