Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-11-07T01:28:56+00:00

    Right click on the link and choose "Save Link As". Also, if you have not already, look at some recent posts, where I give advice about finding previous and temporary versions of your file. I assume you have explored at least some of that already because you recovered the ~WRD0005.docx file.

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  2. Anonymous
    2014-11-07T00:51:06+00:00

    Thanks for your help, I am unable to download that file you posted "failed to load pdf document"

    if there are any programs you could recommend that i could keep trying i'm happy to do so

    Do you know of any programs that are able to restore usb drive to a previous state, if i restore the usb will it have the old .doc file on it before it became corrupt?

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  3. Anonymous
    2014-11-07T00:33:28+00:00

    OK well, I looked more closely. The first part of the file is end of a PDF file. However I tried 5 repair programs and they could not recover anything. If you want to try yourself, download:

    https://dl.dropboxusercontent.com/u/3422175/~WRD0005.pdf

    I haven't figured out what the rest of the file is. DOCX files are just conventionally zipped collections of mostly XML subfiles. The way a zip file work is each file within the zip is zip up separately. A zip repair program can even take a partial zip part and recover that. However the ~WRD0005.docx file contains no zip structure whatsoever.

    Is also isn't a DOC file. It lacks that structure too. It appears to be parts of several files. Some kind of memory dump.

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  4. Anonymous
    2014-11-06T23:56:12+00:00

    Hi

    Thanks for your help. The first 4 pages of the assignment have been salvaged however there are still another 10 pages which are not there :( The ~WRD0005.docx is the autosave word file, i renamed it to .docx i believe the file extension should be .tmp? I think the reason why the file became corrupt was because it was on a usb and when it tried to autosave the usb wasn't connected properly.

    Is there anything you can do with the ~WRD0005?

    Looking at the file size of both the files i believe the majority of the text is in the ~WRD0005.docx file. would your process work if the file was changed to a .tmp?

    i believe all the data is still in there somewhere it is just how to extract it all out

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