Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-01-03T21:10:57+00:00

    Hi,

    Really appreciate the quick response! I have uploaded the file on SkyDrive Public space below is the URL, you should be able to download the file.

    https://skydrive.live.com/?id=623645953C9D452D!251&cid=623645953c9d452d&#cid=623645953C9D452D&id=623645953C9D452D%21168

    PS. If the above does not work please try the web link below:

    http://sdrv.ms/W7OJIl

    Thanks,

    Harshall

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  2. Anonymous
    2013-01-03T20:53:51+00:00

    If you want someone to attempt repair on your document, you will need to upload a copy of your damaged DOCX to a public file area like SkyDrive, DropBox4SharedSendSpace or Uploading and post the location back here. Please try to upload a copy that has not already been subjected to repair attempts as previous attempts may have stripped content that was recoverable with a manual edit of the internal components configuration files.

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  3. Anonymous
    2013-01-03T20:29:51+00:00

    Hi Jeeped,

    Unfortunately I have the same problem, when opening a .docx file, the error is as follows:

    The file "Malware Report" cannot be opened because there are problems with the contents.

    Details:

    Unspecified Error:

    Location: Part: /word/document.xml, Line: 2, Column: 0

    The file does not contain any equations.

    I would really appreciate if you could point me to the right direction or be willing to view the file? I can upload the file or send the file through email to yourself if required.

    At the moment I am currently downloading the ms office 2010 xp sp1 as mentioned in another post.

    Kind Regards,

    Harshall

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  4. Anonymous
    2012-12-22T12:19:49+00:00

    Hvala, Jeeped na pomoci i preciznom objasnjenju!

    Super si! :)

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