Visio 2013 VERY slow

Anonymous
2012-11-08T17:47:50+00:00

I upgraded to Visio 2013. I am using the standard detailed networking template. After adding a few items, Visio has gotten so slow its almost unusable. WWhen I move icons it takes 3-5 seconds to give me back control. ITS terrible. I have a Thinkpad T510 with a system score of 6.9's across the board and one 4.9, so I highly doubt its that. All other applications scream. I tried disabling hardware accelleration and updating my video driver which did nothing.

Like visio 2013, but sad the performance is so bad...any suggestions?

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  1. Anonymous
    2017-11-29T13:13:46+00:00

    Go into File | Options | Advanced | General | File Locations.  Make sure that your My Shapes  folder is not on a shared folder or drive that has a lot of non shape files in it.

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  2. Anonymous
    2013-10-21T15:22:42+00:00

    Visio 2013 x86 was super slow on a Dell Vostro machine running Windows 7 Professional x64. After a series of troubleshooting, I traced the problem to the accelerated graphics. Just disable the it. Here's how: Go to Visio Options > Advanced, scroll down you should see "Disable hardware graphics acceleration". Check the square box. This issue is most noticeably on machine with dual video chip set. See picture below:

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  3. Anonymous
    2012-12-27T18:33:46+00:00

    I am having the same experience...  I'm big on shortcuts and being able to maneuver quickly and efficiently.  I mainly build network diagrams (L2 & L3) in large formats (ISO A1, A0) and I've found that using the SHIFT and CTRL keys combined with the mouse wheel is very effective, however in 2013 it loads so slow that it defeats the purpose.

    I imagine this has something to do with how 2013 is caching the data.  I read another thread that stated to disable hardware acceleration in the Advanced section of the Options in any Office app.  I did this and while it does perform slightly better now, its still not anywhere near how snappy Visio 2010 was.

    Hoping for an answer/fix soon.

    I'm sure this isn't a machine performance issue as both machines I use for diagramming are pretty powerful.  One is an Alienware laptop (M14x) with an i7 2630QM and 4GB DDR3-1600 RAM with an NVIDIA GT 555M video adapter.  My other is an i7 3770k with 16GB DDR3-1600 RAM and an NVIDIA GTX 680 video card.  Both are running Windows 8 x64 (RTM) with all updates installed, so the issue doesn't seem to be specific to Windows 7.

    UPDATE: I have gained a slight performance boost by disabling the "Animate Controls and Elements inside Windows" option in System Properties > Advanced System Settings > Performance Settings.  Still not quite on par with Visio 2010, but we're getting there.

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  4. Anonymous
    2012-11-11T21:44:50+00:00

    I have found slowness with Visio 2013, and found that turning off Snap to Shape intersections fixed the issue. (

    View \ Visual Aids \ Snap & Glue \ Shape Intersections )

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  5. Anonymous
    2012-11-19T20:20:33+00:00

    Tried this, but didn't help.

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