Outlook 2013: Inbox does not refresh after deleting an email

Anonymous
2013-02-04T17:13:44+00:00

When I delete an email (or multiple emails) from my inbox, the inbox view does not refresh; the deleted emails are still there. I must move the inbox scroll bar to force a refresh. Even then, it leaves me at the start of the inbox, rather than at the current email.

Does anyone else have this problem? Does anyone have a solution? Or, is it a bug?

I have the inbox set to oldest on top/newest on the bottom.

Office 365 Home/Premium

Windows 7, SP1, 64-bit, all patches installed

16 MB

Core i7-2600K, 3.4 GHz

Plenty of free disk space

Thanks,

Stan

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2013-08-07T21:37:07+00:00

    I am having the same problem, the only add in I didn't disable is the Exchange add in as it is needed in our environment (SBS 2011) or is it?    The problem doesn't surface when is safe mode.

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  2. Anonymous
    2013-07-19T15:44:15+00:00

    I have same problem. Consistently after deleting emails the view goes on top. Very irritating. I am viewing emails sorted by subject and have disabled all add ins. I want that after I delete a message then the view should be refreshed and previous email is shown.

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  3. Anonymous
    2013-06-13T09:51:21+00:00

    I have the same problem.

    Disabled all Add-ins, but the problem remains.

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  4. Anonymous
    2013-05-03T05:14:38+00:00

    Hi had the same problem.

    I disabled these two add-ins, and the problem went away for me as well:

    • Outlook Social Connector
    • OneNote Notes about Outlook

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  5. Anonymous
    2013-02-06T01:37:52+00:00

    Thank you for the quick response.

    This mail account is a POP3 account, linked to Gmail.

    When I ran Outlook in Safe mode, there was no refresh problem and, in fact, Outlook felt "snappier".

    I then exited Outlook and restarted normally and looked at what COM add-ins were running.

    • Norton AntiSpam
    • Outlook Change Notifier
    • Outlook Social Connector
    • Streets and Trips add-on for email communication
    • iCloud Outlook Add-in
    • Microsoft Exchange
    • Microsoft VBA for Outlook
    • Microsoft SharePoint Server Colleague Import Add-in
    • OneNote Notes about Outlook

    I then disabled

    • iCloud Outlook Add-in
    • Microsoft Exchange
    • Microsoft VBA for Outlook
    • Microsoft SharePoint Server Colleague Import Add-in
    • OneNote Notes about Outlook

    and that seemed to fix it. Since this is a stand-alone system at home, I did not need those enterprise

    add-ins.

    Thanks very much,

    Stan

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