Outlook 2013: Inbox does not refresh after deleting an email

Has anyone found a solution for this, I just installed Office 2013 SP1 and still the same problem exists, I have created a new profile and still when we sort emails by sender, and then hit the delete button on the ribbon nothing really happens, but if we use the delete button on the keyboard then they are deleted just fine.  We are using a surface pro here and like I said I created a brand new profile and still the same error.

Kevin

This seems to be working for me as well, both for deletes and for the SimplyFile add-in I use.  Thanks!

I had this same problem, until I looked at the File->Options-> Mail and changed the "After moving or deleting an open item from "return to the current folder" to "open the next item".

This stopped the "error" - which really on hid it the issue - but did resolve me from having to wash the screen by pulling the window bar down and up.

Thank you for the quick response.

 

This mail account is a POP3 account, linked to Gmail.

 

When I ran Outlook in Safe mode, there was no refresh problem and, in fact, Outlook felt "snappier".

 

I then exited Outlook and restarted normally and looked at what COM add-ins were running.

• Norton AntiSpam
• Outlook Change Notifier
• Outlook Social Connector
• Streets and Trips add-on for email communication
• iCloud Outlook Add-in
• Microsoft Exchange
• Microsoft VBA for Outlook
• Microsoft SharePoint Server Colleague Import Add-in
• OneNote Notes about Outlook

 

I then disabled

• iCloud Outlook Add-in
• Microsoft Exchange
• Microsoft VBA for Outlook
• Microsoft SharePoint Server Colleague Import Add-in
• OneNote Notes about Outlook

and that seemed to fix it. Since this is a stand-alone system at home, I did not need those enterprise

add-ins.

 

Thanks very much,

Stan

 

 

The series above is informative, but not precisely addressing the change I'd like to make.  I recently installed Office 2013, and was very pleased with the red "x" icon on the right hand side of each listed email, because with one click on the "x" it could be deleted.  I've since tried One Note, and wonder if that has a relationship with the fact that this very useful red "x" no longer functions as a way of deleting an email with one click.  I'd like to be able to use the "x" for deleting again.  Thanks in advance for guidance.

We're having the same problem here.  I have a user on a brand new T430 Thinkpad and he's using Outlook 2013.  We found today (thanks to you guys) that this was the problem he's having.  MS please fix this!!!!  :-)