Outlook 2013: Inbox does not refresh after deleting an email

Anonymous
2013-02-04T17:13:44+00:00

When I delete an email (or multiple emails) from my inbox, the inbox view does not refresh; the deleted emails are still there. I must move the inbox scroll bar to force a refresh. Even then, it leaves me at the start of the inbox, rather than at the current email.

Does anyone else have this problem? Does anyone have a solution? Or, is it a bug?

I have the inbox set to oldest on top/newest on the bottom.

Office 365 Home/Premium

Windows 7, SP1, 64-bit, all patches installed

16 MB

Core i7-2600K, 3.4 GHz

Plenty of free disk space

Thanks,

Stan

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2014-12-03T14:53:46+00:00

    It looks like Microsoft has issued a Hotfix that seems to resolve this (so far, so good, for me at least).

    http://support.microsoft.com/kb/2899544

    It does list this as one of the issues being fixed:

    When you delete some selected email messages from a folder in Outlook 2013 by clicking the Delete button in the ribbon, these message items may still appear in the list, even though they are actually deleted.

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  3. Anonymous
    2014-09-29T13:17:44+00:00

    Actually, I should amend my answer - that seems to have worked for me when deleting messages directly from my Inbox.  But I still have the issue when I press the "delete" button from within a message window.

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  4. Anonymous
    2014-09-29T13:04:33+00:00

    Went through this as described (removing the button form the ribbon, restarting and resetting the ribbon) but still no luck :(

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  5. Anonymous
    2014-09-18T14:09:21+00:00

    Thanks CeeGeeLee - that worked for me!

    Edit - It turns out that I thought it worked, but it ended up not resolving the issue.

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