Outlook 2013: Inbox does not refresh after deleting an email

Anonymous
2013-02-04T17:13:44+00:00

When I delete an email (or multiple emails) from my inbox, the inbox view does not refresh; the deleted emails are still there. I must move the inbox scroll bar to force a refresh. Even then, it leaves me at the start of the inbox, rather than at the current email.

Does anyone else have this problem? Does anyone have a solution? Or, is it a bug?

I have the inbox set to oldest on top/newest on the bottom.

Office 365 Home/Premium

Windows 7, SP1, 64-bit, all patches installed

16 MB

Core i7-2600K, 3.4 GHz

Plenty of free disk space

Thanks,

Stan

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2014-12-04T17:46:15+00:00

    Last weekend I finally got around to upgrading my system to Win 8.1 (via a clean install). That, of course, required reinstalling all my apps, including Office 365. Since I've done this, I have not had this inbox problem, at all.

    This was a pretty drastic way to address this problem, but I had to do for other reasons. Luckily, it also fixed this problem.

    Stan

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