Why do I keep getting "not enough memory to run Excel" messages?

Anonymous
2013-05-11T18:45:24+00:00

I have a new very powerful computer. Intel Core i7 with an 8mb L3 cache, a 256gb SSD OS drive of which there is 205gb free, two 1TB mechanical hard drives set up in RAID 1, an NVIDIA GeForce GTX 670MX graphics card, and 16gb of 1666mhz ram. It was purchased as a mobile workstation for Pete's sake! With NO other programs open, if I open my email, (Outlook 2013 btw), start a new email, and try to attach a tiny Excel file, (I'm talkin 40kb tiny!) I get an error message that there isn't enough memory to run Excel! I'm not even trying to run Excel! Just attach a small Excel file to an email! What gives? When I look at my resource monitor, there's usually at least 11 or 12 gigs of memory still free. This computer should be able to do literally ANYTHING I want, and multiple programs at once! After the error pops up, I can close it, and then attach the Excel file. Then everything goes ok. Then, sometimes after I've already completely CLOSED Outlook, and I start doing something else entirely, the "not enough memory to run Microsoft Excel. Please close other applications and try again" message pops up on my screen! This is ludicrous! I'm having issues with other Office 2013 apps as well, but this one? Give me a break!

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  1. Anonymous
    2013-10-20T04:57:43+00:00

    Just though i'd add my 2 cents. Im having the same issue, not enoung memory to run Excel. Im running Office 2013 Click to Run installation and Windows 8 on a powerful PC. I only seem to get the error when single clicking on a file in Explorer and explorer tries to generate a preview. Double click and it opens.

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  2. Anonymous
    2013-10-21T20:15:50+00:00

    Just something to add here - I get this same error.  I think it has something to do with the Windows 8 Explorer preview window (to the right of the file list when you try to select a file in an attachment file select window or just browing my computer), because I get it every time I just single click on a file, and it then fails to show a preview.  To further this theory, I also get strange errors about "Sorry, something went wrong and Word was unable to start. (24)" when SINGLE clicking on a word document, which also fails to show the preview.  Does this help any of the experts out there tell us how to fix it?

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  3. Anonymous
    2013-10-22T06:58:54+00:00

    Just something to add here - I get this same error.  I think it has something to do with the Windows 8 Explorer preview window (to the right of the file list when you try to select a file in an attachment file select window or just browing my computer), because I get it every time I just single click on a file, and it then fails to show a preview.  To further this theory, I also get strange errors about "Sorry, something went wrong and Word was unable to start. (24)" when SINGLE clicking on a word document, which also fails to show the preview.  Does this help any of the experts out there tell us how to fix it?

    Hi,

    Let me assist you with the issue related to Word.

    I need some details to assist you better:

    Does this issue occur only with Word?

    To troubleshoot the issue related to Office, try the steps below:

    Step 1:

    First let us try opening the application in administrator mode and check if it opens.

    To run the Word program in administrator mode, try the steps below:

    · go to Computer, Programs files/Program files X (86).

    · Look for Microsoft Office ->Office 15.

    · Look for Winword.exe

    · Right click on it and click Properties

    · Click on the Compatibility tab and check the box for Run as admin.

    · Click ok.

    If this above step does not help then uncheck the box ‘Run as admin’ and then try to repair the Office suite and check the result.

    Step 2:

    Refer to the link below to know on how to repair Office 2013:

    http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

    I hope the above steps helps fix the issue. Let us know if you need any assistance.

    Thank you.

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  4. Anonymous
    2013-10-22T07:10:52+00:00

    Just though i'd add my 2 cents. Im having the same issue, not enoung memory to run Excel. Im running Office 2013 Click to Run installation and Windows 8 on a powerful PC. I only seem to get the error when single clicking on a file in Explorer and explorer tries to generate a preview. Double click and it opens.

    Hi Michael,

    Let me assist you with the issue related to Excel.

    Try the steps below and check the result:

    Step 1:

    Open task manager and end Excel.exe process.

    1. press the Ctrl + Alt+ Delete key -> Click on Task Manager to open.
    2. Under Processes tab -> Select Excel.exe -> Click on End Process.

    Step 2:

    Run the online repair of Office 2013 as mentioned in the following link:

    http://support.microsoft.com/kb/2827031

    Step 3:

    If the above steps fails, start the computer in clean boot mode and check if the issue persists, refer to the link below to know on how to start the computer in clean boot:

    http://support.microsoft.com/kb/929135

    Note: Ensure to restart the computer to normal mode once the troubleshooting is completed.

    Let us know the result.

    Thank you.

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  5. Anonymous
    2013-10-22T17:15:09+00:00

    Deepa,

    I understand your suggestion, however it is not applicable.  I am getting these errors without opening word or excel.  All I have to do is select them in Windows Explorer.  I get the error, the preview pane fails to preview the file, and I am still able to open the file and use word and excel.

    Finally, any solution that requires running an office product as administrator to stop an error wouldn't be a solution at all.  Word should never need this level of permission.

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