Just something to add here - I get this same error. I think it has something to do with the Windows 8 Explorer preview window (to the right of the file list when you try to select a file in an attachment file select window
or just browing my computer), because I get it every time I just single click on a file, and it then fails to show a preview. To further this theory, I also get strange errors about "Sorry, something went wrong and Word was unable to start. (24)" when SINGLE
clicking on a word document, which also fails to show the preview. Does this help any of the experts out there tell us how to fix it?
Hi,
Let me assist you with the issue related to Word.
I need some details to assist you better:
Does this issue occur only with Word?
To troubleshoot the issue related to Office, try the steps below:
Step 1:
First let us try opening the application in administrator mode and check if it opens.
To run the Word program in administrator mode, try the steps below:
· go to Computer, Programs files/Program files X (86).
· Look for Microsoft Office ->Office 15.
· Look for
Winword.exe
· Right click on it and click
Properties
· Click on the
Compatibility tab and check the box for Run as admin.
· Click
ok.
If this above step does not help then
uncheck the box ‘Run as admin’ and then try to repair the Office suite and check the result.
Step 2:
Refer to the link below to know on how to repair Office 2013:
http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx
I hope the above steps helps fix the issue. Let us know if you need any assistance.
Thank you.