Why do I keep getting "not enough memory to run Excel" messages?

Anonymous
2013-05-11T18:45:24+00:00

I have a new very powerful computer. Intel Core i7 with an 8mb L3 cache, a 256gb SSD OS drive of which there is 205gb free, two 1TB mechanical hard drives set up in RAID 1, an NVIDIA GeForce GTX 670MX graphics card, and 16gb of 1666mhz ram. It was purchased as a mobile workstation for Pete's sake! With NO other programs open, if I open my email, (Outlook 2013 btw), start a new email, and try to attach a tiny Excel file, (I'm talkin 40kb tiny!) I get an error message that there isn't enough memory to run Excel! I'm not even trying to run Excel! Just attach a small Excel file to an email! What gives? When I look at my resource monitor, there's usually at least 11 or 12 gigs of memory still free. This computer should be able to do literally ANYTHING I want, and multiple programs at once! After the error pops up, I can close it, and then attach the Excel file. Then everything goes ok. Then, sometimes after I've already completely CLOSED Outlook, and I start doing something else entirely, the "not enough memory to run Microsoft Excel. Please close other applications and try again" message pops up on my screen! This is ludicrous! I'm having issues with other Office 2013 apps as well, but this one? Give me a break!

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  1. Anonymous
    2013-08-21T07:20:15+00:00

    Hi Steve,

    As per the issue description you are getting an error message not enough memory when you are trying to attach word document. Let me assist you with the issue.

    I need some details to assist you better:

    Does this issue occur only while attaching Office files to the email using internet explorer?

    Does this issue occur when you try to attach non-Office files, like notepad, PDF?

    Do you use Outlook to send and receive emails?

    If the issue occurs only while attaching the Office files to email then try the steps below:

    Step 1:

    First let us try opening the application in administrator mode and check if it opens.

    To run the Word program in administrator mode, try the step below:

    · go to Computer, Programs files/Program files X (86).

    · Look for Microsoft Office ->Office 15.

    · Look for Winword.exe

    · Right click on it and click Properties

    · Click on the Compatibility tab and check the box for Run as admin.

    · Click ok.

    Step 2:

    If this above steps do not help, then uncheck the box ‘Run as admin’ and then try to repair Office suite to check if it helps.

    Refer to the link below to know on how to repair Office 2013:

    http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

    I hope the above steps helps fix the issue. Let us know if you need any assistance.

    Thank you.

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  2. Anonymous
    2013-09-23T20:07:01+00:00

    I am having exactly the same issue and none of these "fixes" has fixed anything. I honestly cannot believe what a terrible software the Office 2013 group is. I have never spent as much time on anything trying to keep it running and resolving issues.

    If anyone has any suggestions for how to really fix this, please let me know. Like most of the others, I am running a strong piece of hardware that is less than 6 months old. It has plenty of juice - it's Microsoft that isn't working!

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  3. Anonymous
    2013-09-23T21:08:10+00:00

    The only thing that fixed the problem for me was buying a new HP Windows 8 computer. Go figure.

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  4. Anonymous
    2013-09-24T07:43:11+00:00

    I am having exactly the same issue and none of these "fixes" has fixed anything. I honestly cannot believe what a terrible software the Office 2013 group is. I have never spent as much time on anything trying to keep it running and resolving issues.

     

    If anyone has any suggestions for how to really fix this, please let me know. Like most of the others, I am running a strong piece of hardware that is less than 6 months old. It has plenty of juice - it's Microsoft that isn't working!

    You have not told us with what application do you experience the issue

    What steps have you tried?

    Provide complete information on the issue so that we can provide possible suggestions.

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  5. Anonymous
    2013-09-24T13:46:18+00:00

    I am running Windows 7 on a 64 bit Samsung computer with 8G and office 2013. I am probably not as tech savvy as some of the commenters - but I have run "repair" and done what I can to fix the problem. I have also not tried some of the things that others have that haven't worked.

    I am getting exactly the same message when I try to attach that there is not enough memory (even though almost nothing else is running); and, if I ignore the message and attach the file, it works fine. I get other weird messages in Word that "something has gone wrong", but those too seem to be a false warning.

    What I have found in general with Office 2013 is that there are tons of flaws and issues. I started with 365 and got rid of that because it was so unstable. Overall, disappointed with the current version.

    If you can give me help to get rid of this latest problem (and by the way it seemed to just start out of the blue about 2 weeks ago), it would be much appreciated.

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