Why do I keep getting "not enough memory to run Excel" messages?

Anonymous
2013-05-11T18:45:24+00:00

I have a new very powerful computer. Intel Core i7 with an 8mb L3 cache, a 256gb SSD OS drive of which there is 205gb free, two 1TB mechanical hard drives set up in RAID 1, an NVIDIA GeForce GTX 670MX graphics card, and 16gb of 1666mhz ram. It was purchased as a mobile workstation for Pete's sake! With NO other programs open, if I open my email, (Outlook 2013 btw), start a new email, and try to attach a tiny Excel file, (I'm talkin 40kb tiny!) I get an error message that there isn't enough memory to run Excel! I'm not even trying to run Excel! Just attach a small Excel file to an email! What gives? When I look at my resource monitor, there's usually at least 11 or 12 gigs of memory still free. This computer should be able to do literally ANYTHING I want, and multiple programs at once! After the error pops up, I can close it, and then attach the Excel file. Then everything goes ok. Then, sometimes after I've already completely CLOSED Outlook, and I start doing something else entirely, the "not enough memory to run Microsoft Excel. Please close other applications and try again" message pops up on my screen! This is ludicrous! I'm having issues with other Office 2013 apps as well, but this one? Give me a break!

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  1. Anonymous
    2013-09-23T20:07:01+00:00

    I am having exactly the same issue and none of these "fixes" has fixed anything. I honestly cannot believe what a terrible software the Office 2013 group is. I have never spent as much time on anything trying to keep it running and resolving issues.

    If anyone has any suggestions for how to really fix this, please let me know. Like most of the others, I am running a strong piece of hardware that is less than 6 months old. It has plenty of juice - it's Microsoft that isn't working!

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  2. Anonymous
    2013-08-21T07:20:15+00:00

    Hi Steve,

    As per the issue description you are getting an error message not enough memory when you are trying to attach word document. Let me assist you with the issue.

    I need some details to assist you better:

    Does this issue occur only while attaching Office files to the email using internet explorer?

    Does this issue occur when you try to attach non-Office files, like notepad, PDF?

    Do you use Outlook to send and receive emails?

    If the issue occurs only while attaching the Office files to email then try the steps below:

    Step 1:

    First let us try opening the application in administrator mode and check if it opens.

    To run the Word program in administrator mode, try the step below:

    · go to Computer, Programs files/Program files X (86).

    · Look for Microsoft Office ->Office 15.

    · Look for Winword.exe

    · Right click on it and click Properties

    · Click on the Compatibility tab and check the box for Run as admin.

    · Click ok.

    Step 2:

    If this above steps do not help, then uncheck the box ‘Run as admin’ and then try to repair Office suite to check if it helps.

    Refer to the link below to know on how to repair Office 2013:

    http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

    I hope the above steps helps fix the issue. Let us know if you need any assistance.

    Thank you.

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  3. Anonymous
    2013-08-19T10:59:37+00:00

    Thank you for the detailed information, since you have tried most of the steps..

    Right click on computer > select disconnect network drives/ mapped drives

    If this does not work then create a new (test) user account and check

    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    I have a very similar issue. I am running Windows 8 and Office 2013. I get the out of memory message with only internet explorer 10 open using Hotmail to attach a file of 40kb. The same problem using Orange email.

    Was there any solution to this problem?

    As a test I just tried to attach a word document and received the following error:

    Header: Microsoft Word 15.0

    "Sorry, something went wrong and Word was unable to start. (24)"

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  4. Anonymous
    2013-05-29T07:16:35+00:00

    Thank you for the detailed information, since you have tried most of the steps..

    Right click on computer > select disconnect network drives/ mapped drives

    If this does not work then create a new (test) user account and check

    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

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  5. Anonymous
    2013-05-20T17:38:33+00:00

    Thank you for providing this information.. Outlook 2013 no more requires outlook connector, uninstall the outlook connector.

    Outlook 2013 uses exchange active sync feature to configure the Hotmail account.

    Create a new profile, then configure all the three account one by one:

    http://support.microsoft.com/kb/829918

    Also check this :

    http://support.microsoft.com/kb/2735989

    Ok. I'm sorry, I wasn't real clear as to the purpose of the Outlook connector. It isn't for Hotmail. It is used for our email client we use at work, which is "World Client for MDaemon". As far as I know, the connector is required in order for me to be able to access certain folders, and a certain calendar that not everyone at work has access to. When installed, it shows up in Outlook as Outlook Connector for MDaemon. It's listed as just another email account. I only have one profile also, btw.  But for the sake of research, and trying to figure out the rediculous problem that Outlook 2013 has bestowed upon me, I did uninstall the Outlook Connector for MDaemon, got rid of the email account associated with it, restarted Windows, opened Outlook, started a new email message, and tried to attach an Excel file to it. Instant error message: "There is not enough memory to run Microsoft Excel. Please close other applications and try again" So, to summarize: Disabling all add-ins in Outlook does nothing to solve the error. Uninstalling Outlook Connector for MDaemon does nothing to stop the error. A clean boot of Windows did nothing to stop the error. Uninstalling, reinstalling, or repairing Office 2013 does nothing to fix the error of not enough memory.

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