office 2013 cannot open word files

Anonymous
2012-10-30T04:49:26+00:00

I have upgraded from windows 7 to windows 8 and now I am unable to open .doc files with word 2013 preview. I have uninstalled and installed again but have yet to figure it out.Any help would be great.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-01-30T11:53:31+00:00

Hi Anee,

Thank you for posting in Microsoft Community. As per the issue description you are unable to open only.DOC file from Word 2013.

I would need more information to assist you with the issue:

  1. Are you able to open files saved in .DOCX format?
  2. The files that you are unable to open, are these files created on the system or did you download these files from internet or emails?

Follow the steps mentioned below and check if it helps:

·         Open Word document.

·         Click on File< Options< Trust Center< Trust Center Settings< Protected View

·         Under Protected View group uncheck all the three options.

·         Click Ok twice. Close and open any Word document and check if it works fine.

I hope the above suggestion helps. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

Was this answer helpful?

0 comments

55 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-10-28T05:04:27+00:00

    Thanks.....It works!!

    Was this answer helpful?

    0 comments
  2. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2017-09-08T13:40:56+00:00

    Can you start Word? In that case, there are some troubleshooting steps that you can follow. See https://support.microsoft.com/en-us/help/921541/how-to-troubleshoot-problems-that-occur-when-you-start-or-use-word.

    If you can't start Word at all, try repairing the installation. Go to https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-09-08T04:41:09+00:00

    How can I open a word document as described above, if the problem is I can not open the word documents???

    Was this answer helpful?

    0 comments