Office 2013; office account signin feature 'disabled' after upgrade

Anonymous

I have just upgraded from Office 2010 Pro Plus to Office 2013 Pro Plus and none of the Office 2013 apps (including OneNote 2013) will connect to my skydrive account so I cannot access my OneNote notebooks and so on. I just see a window with the message 'This feature has been disabled by your administrator', however no group policy for Office or indeed anything else has been applied. What could be causing this failure?

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Anonymous

Ok I resovled this issue but its a weird one and could be an issue with the upgrade from 2010.

I used procmon.exe to find out which reg keys outlook.exe was htting when I clicked the Sign In button (which triggered my issue) and found this was the key in question:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet:UseOnlineContent

UseOnlineContent was set to 0 (zero) and so I changed it to 1 (one) and after restarting my Office 2013 products I was able to sign in to Skydrive using them.

I hope this will be of help to anyone experiencing a similar problem.

Cheers,

Tim

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Anonymous

2013-12-26T19:32:14+00:00

Thanks this worked for me also.... I trying to access my personal OneNote notebooks on a company pc using 2013.
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Anonymous

2013-04-29T02:20:45+00:00

hi, i still have this issue right now and I dont quite sure what you are talking about. Can you explain to me again? Thanks a lot. I am so bad at computers ,sorryyy...

Ok I resovled this issue but its a weird one and could be an issue with the upgrade from 2010.

I used procmon.exe to find out which reg keys outlook.exe was htting when I clicked the Sign In button (which triggered my issue) and found this was the key in question:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet:UseOnlineContent

UseOnlineContent was set to 0 (zero) and so I changed it to 1 (one) and after restarting my Office 2013 products I was able to sign in to Skydrive using them.

I hope this will be of help to anyone experiencing a similar problem.

Cheers,

Tim
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Anonymous

2013-04-08T10:31:14+00:00

Hi timfy,

I have intermediate computer skills and I am not sure how to create a reg value and how to do it safely.

Where should I look for info?

Many thanks
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Anonymous

2013-01-18T14:46:44+00:00

This worked perfectly. I wonder why it caused that issue? I upgraded from 2010 Pro x64 to 2013 Pro x64 and had the same issue. My previous version of Office was the Office 365 Downloadable "Pro Plus Subscription" model - and so I thought it might be related to that particular version changing over to a non-subscription based license. (I got the 2013 version with my Microsoft Action Pack - Solutions Provider purchase). What I am curious still about is if MS is supporting Skydrive and other Web/Cloud based storage integrations directly into the product - how can people who have had multiple ID's (one Live ID, another 365 ID) continue to use the product and get to both set's of content? Previously the SkyDrive Content was available from my Office and my SharePoint Online Subscription (office 365) was also available b/c of the way the Microsoft Sign in Assistant worked. I'm hoping that I don't have to swap out user ID's in the system constantly.
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