Arrow keys don't work in slide view mode in powerpoint

Anonymous
2013-02-24T03:42:39+00:00

My powerpoint used to work fine but recently I am unable to advance or move my slides backwards in the Slide view mode with arrow keys, space bar and return.  Nothing seems to work.  I cannot even exit the presentation with the ESC key.  I need to use the cursor to exit presentation.  Because of this situation, I cannot use the remote control to advance my slides.  PLS HELP!!!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-06-01T06:50:19+00:00

I have fixed the problem on my side following these steps:

  • Open the "Slide show" tab in the ribbon
  • Click on "Set Up Slide Show"
  • Make sure that following options are selected "Show type" = presented by the speaker (full screen) and "Advance slides" = manually

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  1. Anonymous
    2013-02-25T02:18:27+00:00

    Check if the issue is only with one PPT side.

    If it is with all the sildes, try resetting the powerpoint preferences?

    http://support.microsoft.com/kb/975723

    Hope that helps.

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  2. Anonymous
    2013-02-25T11:20:32+00:00

    Same with me.

    All worked perfectly, then this problem occurred.

    I noticed, that all presentations start "normal", then after a few minutes, the keyboard stops working.

    When I end up the presentation and start it again, the keyboard is back, but only for a few minutes..

    I was searching for all the .plist-Files, there aren´t any..

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  3. Anonymous
    2013-02-25T16:45:10+00:00

    I just un- und installed the Office, still same problem.

    But I realized, that <Enter> works..

    Come on, Microsoft, we can´t be the only two with this problem..

    And one more thing: Does the remote only work when the arrows are working?

    Because otherwise I would buy a remote and forget about the arrows..

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  4. Anonymous
    2013-02-25T09:09:03+00:00

    I have exactly the same problem.

    Is there another solution?

    Because the document you linked to doesn´t say anything about the keyboard-Problem..

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