Word Always Opens Documents In Read-Only Mode / Subscription

Anonymous

I'm working with documents stored on my local drive, and whenever I double-click on one to open and edit it, Word starts up and presents it in read-only mode. If I close Word and then immediately double-click the document again, it opens up without the read-only indicator.

These are documents which are edited every day. I'm wondering if the fact that they're stored in a folder which is monitored by a file synchronization application has anything to do with this.

Secondly, when I bought Office 365 Home Premium online, it appeared that my only option was the monthly plan, which ostensibly is more expensive than the yearly plan. I don't see any way to change my account from monthly to yearly. Am I missing something?

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Anonymous

2017-08-05T23:34:32+00:00

Thank you I understand.

First, Microsoft Support told me that the program opens all Word documents in Read Mode with no option to turn it off.

I did go to the Trust file and verified the "Protected View" is turned off.

In file block settings I only have Word 2, Word 6 and Word 95 which opens them in Protected view and allows editing. Everything else is not checked at all.

Trusted Documents I have allow documents on a Network to be Trusted. I have a VPN off site that I use, not sure if that is considered a "network."

Trusted locations I have several listed but I will get with my IT guy to see if we can add more and if that will help.

I can create a Word document, attach it to an email, send it to myself and it open in Read Only.

If I am just working on it, close it and open it back it does NOT go into Read Only.

Therefore, a "Work Around" this is to save the document on the S Drive and close it and send an email to my partner, tell him to open it on the S Drive and allow him to edit and save the document and close it and tell me to look at it.

That MAY work I guess.

I do not know what a "Safe Mode" test is. Sorry.
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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator

2017-08-05T23:26:02+00:00

I would assume that by "close word" it is intended that you shut down the Word application.
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Anonymous

2017-08-05T23:13:08+00:00

When you say you "close word" what do you exactly mean?

Close the word document, which only closes the Read Only document, or to close the whole Word program which would also close all Word documents I am working on?
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Stefan Blom 352.6K Reputation points MVP Volunteer Moderator

2017-08-05T22:06:51+00:00

You can post feedback for Microsoft in the Uservoice forum at http://word.uservoice.com.

However, it is not clear which options you have actually tried. Perhaps you are seeing Read Mode rather than Protected View. In that case, clear the check mark next to "Open e-mail attachments and other uneditable files in reading view" at File | Options | General.
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Anonymous

2017-08-05T20:37:54+00:00

I was right.

It is already turned off.

A simple fix is to allow us to do the same for Read Only.

I came from an older version of Word and frankly, I'm not impressed with the 2016 version.

Just seems more like a way to generate more money.

I was very happy with 2010 version.

I have been reading people posting online for YEARS complaining about Read Only and still no quick and easy fix.

Does anyone at Microsoft care what their customers think?
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