Office 365 Activation Problem (0x80070005)

Anonymous
2013-05-03T13:11:47+00:00

I just purchased a one month subscription for Office 365 Home Premium for 5 PCs and installed on my PC (Alienware M17XR4 Windows 7). Now whenever I try to activate my Office it fails and the error shown is - "We're sorry, something went wrong and we can't do this for you right now. Please try again later. ( 0x80070005 )".

I still have about 25 days' subscription left.

Please tell how I can activate this.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-12T23:39:57+00:00

right click> run as admin and activate

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  1. Anonymous
    2015-02-04T07:19:01+00:00

    Hello Kate,

    Welcome to Microsoft Community and thank you for posting your query.

    I understand how difficult it is if you are unable to work with Office applications.

    Few more details would help us to provide a better response.

    Provide us the exact error message to check and help you better.

    You may refer to the following link which provides the information on how to upload a screen shot on the answers website.

    http://answers.microsoft.com/en-us/windows/wiki/windows\_other-windows\_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

    You may refer to the following link on how to contact Microsoft phone support and check if it helps.

    http://support.microsoft.com/contactus/?ln=en-us

    If you find an error code 0x80070005, you may refer to the following link.

    https://support.office.com/en-US/article/Error-Code-0x80070005-or-an-Unlicensed-Product-Notification-0d23d3c0-c19c-4b2f-9845-5344fedc4380

    Reply with necessary information to check and help you better.

    Thank you.

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  2. Anonymous
    2015-02-03T00:31:34+00:00

    This didn't work -- every application sends me to the same sign-in where even my Product Key goes in but then I am told the email address is not my Microsoft email -- I took a screen shot of it in the profile to show that it is, but I don't know how to contact a real person. Meanwhile no Word...and I'm a teacher. Help

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  3. Anonymous
    2015-01-18T17:32:35+00:00

    This worked.  Thanks!!

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