Microsoft Office 2013 Has Stopped Working

Anonymous
2013-02-08T17:31:31+00:00

Just installed Office 2013 Professional Plus.  Everytime i try and run one of the apps like word, excel, outlook, and so on it just pops up and saying it has stopped working.  It then says it searchs for a solution online which doesn't ever do anything there either.  This happens with all the componenets of Office.  After it erroring out a couple of times i can usually get it to start in safe mode.  I have already gone in and disabled the add ins.  Have tried uninstalling Office and reinstalling.  Did a repair on it.  Tried doing the reapair while Norton AntiVirus and Firewall were disabled.  Installed all the Office 2013 updates.  None of them have fixed the issue.  Booted my computer into safe mode with networking and tried running it from there, it didn't give me the error saying it has stopped just that it can't be run in safe mode.  I'm running Win 7 Pro 64 Bit.

Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2013-02-27T22:29:44+00:00

I solved my issue last weekend.  Turned out to be one of the add-ins, ABBYY Finereader.  Not sure where that one came from, but I disabled it for Outlook and Excel, and everything is working fine now.

[Note from CM: Microsoft is aware of this problem; see "Office programs may crash with the FineReader add-in installed" at**http://support.microsoft.com/kb/2755838/en-us**.]

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  1. Anonymous
    2013-06-12T02:02:03+00:00

    Thank you for the amazing advice - worked like a charm. I run a home based business & use Office on a regular basis. I thought I would have to pay an arm and a leg to fix the problem but, as soon as I removed the above add-in, Office worked perfectly.

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  2. Anonymous
    2013-05-07T15:33:32+00:00

    Having all of the same problems with Office 2013 as mentioned above, I simply Un-installed the Abbyy Finereader, since none of the other solutions worked for me, and this allowed me to actually run the Office programs.  No problems with them thus far.

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  3. Anonymous
    2013-05-02T23:21:26+00:00

    Thank you SO MUCH!! I don't know when I'll need the fine reader again, but for now this fix is what i needed. SO tired of trying everything else!

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  4. Anonymous
    2013-04-14T14:48:48+00:00

    First time user of this Forum having just bought a windows8 laptop and Office Home&Student 2013. I also experienced this very problem but thanks to TIMS08 have solved it. Uninstalled ABBY Fine Reader (which I had installed with Epson printer software) and now everything works fine. Thanks TIMS08.

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