Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi,
Thank you for contacting Microsoft community and I will be glad to assist you with your concern.
There is no charge applied to use Outlook.com.
For more information related to Outlook.com you may refer to the link below:
http://windows.microsoft.com/en-US/windows/outlook
I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.
Thank you.
Please read my question. This is not what I asked.
The question - still unanswered - is: why, when subscribing to the paidOffice365 service does the online outlook web application still serve adverts?
Yes, I can and do use Outlook 2016 as a client and that's fine
Yes, I use the 1TB of OneDrive and that is also fine
Yes, I use SharePoint, OneNote and other online web apps - all ad free
BUT: on the occasions that I use the Outlook web app (aka outlook.com), I am still served ads.
Not a big deal and I work around it - but I'm disappointed that:
a) there isn't a clear answer; and
b) there is a disjoint between different components of the same overall service package known as Office365