Does Office 365 Home Premium come with ad-free outlook.com e-mail?

Anonymous
2013-01-30T04:33:30+00:00

Does an Office 365 Home Premium subscription come with ad-free outlook.com e-mail, or would I still need to pay an additional $20/year?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2017-06-19T13:45:42+00:00

    The reply listed as 'Most Helpful' on this thread is the this one copied just below my comments.  The point is - we pay, we still get ads, and that hasn't changed through the whole time this thread has been running. It's a curious model, because normally the model is - You pay, you don't get ads OR you don't pay and you do get ads. This 'alternative' model seems to imply the company wants to win both ways. I would venture to suggest that this is a substantial source of discontent, especially when we all get the run-around, trying to get a straight answer to a straight question. Anyway, this 'Most helpful' post sums it up, and I hope it helps you understand my frustration - 

    Most Helpful Reply

    AM

    amaskedman replied on

    Apparently, due to the lack of a response addressing your question and the fact I have office365 and still get adds, the answer is no. You pay for Office365 and still get adds.

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  2. Anonymous
    2017-06-19T13:29:46+00:00

    Exactly, and how do many of us avoid the apps? Just as Doug says, use Outlook desktop client. Or Thunderbird. Or Windows 10 Mail app. Or any number of email applications.

    If you don't like that option then purchase Outlook Premium.

    Otherwise Microsoft is going to display ads for an ad supported free service.

    You can leave Feedback via the feedback mechanism in the ? menu when logged into Outlook.com.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-06-19T10:28:37+00:00

    What email application are you using?

    If your version of Office 365 is one that includes the Outlook email application, that application does not display ads.

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  5. Anonymous
    2017-06-19T02:08:46+00:00

    The answer provided by the MS Tech is typical of the worthless replies we now get from Microsoft Tech Support. Instead of offering a straight forward answer we are referred to a link which has nothing to do with the question. The question is "Why am I getting advertisements on my paid Office 365 account and how do I stop them." If this question is not clear enough I will be happy to reduce it to one syllable words. Ray Dunaway

    A long time, very frustrated, Microsoft Customer

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