Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
WHEN WE PAY FOR AN OFFICE 365 SUBSCRIPTION, DO WE GET AD-FREE OUTLOOK.COM?
I found this thread after trying through Microsoft support to find an answer to the same question - three chat sessions; four different call-centre services - NOBODY seems to have a clear answer - largely, it seems, because they totally fail to understand the issue.
I receive ads in outlook.com ONLY SINCE I started an Office365 subscription - I never did before. I try in outlook.com to upgrade to ad-free only to be told "sorry, this service is already active with your Office 365 Home subscription"... and around we go again....
Great products - but pathetically unprepared as a customer-facing company