Does Office 365 Home Premium come with ad-free outlook.com e-mail?

Anonymous
2013-01-30T04:33:30+00:00

Does an Office 365 Home Premium subscription come with ad-free outlook.com e-mail, or would I still need to pay an additional $20/year?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-10-06T23:40:59+00:00

    In any case, I too have an Office 365 Home Premium (5-user account subscription) and I get ads too on both the new Outlook Mail (on one associated user account with my subscription has been upgraded to Outlook Mail) and my other accounts still have the old Outlook.com which also has ads on the side.  

    * I thought I would respond to this old thread as one user under my subscription has been upgraded and it still gets ads.

    [Part of the reply that is not related to the topic was removed.]

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  2. Anonymous
    2016-09-28T21:01:00+00:00

    Yes, I've done that, and that works just fine.

    Also, I should update my previous post and say that since that day I have not had a single issue with exceeding daily message limits.

    Oddly, I had already verified and done all the other multiple-layer security theater steps the day before I had the message limit problem. However, it appears that it required longer than I expected for the limit to be lifted.

    I advise patience to new account holders. Definitely verify your account and all that, then be patient for a couple of days until the limit is lifted.

    At least that was my experience. I wouldn't dream of speaking for Microsoft, and can't guarantee those results for others.

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  3. Anonymous
    2016-09-28T19:49:30+00:00

    I am an Office365 subscriber and it doesn't eliminate the ads from Outlook.com, but a simple ad blocker such as AdBlock Plus will hide the ads for you. The only downside is that you will lose about 2" of horizontal screen width due to the blocked ads.

    As for signing up- Microsoft doesn't even allow it. They advertise it, but it is impossible to sign up. I have tried contacting customer service about this and they don't have a clue and their responses are as useless as the ones you see from them above. I wouldn't doubt if their "customer service" is some algorithm that just replies based on what keywords appear in your question.

    Anyways, just use an ad-blocker. Outlook.com is a great service, but Microsoft is effectively disconnected from their customer service. The lights are on but not one is home.

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  4. Anonymous
    2016-08-26T00:37:32+00:00

    The real problem is not the ads. The real problem is the super low daily message limit!

    If I had known about this, I'd have gone with a different email service. Too late though, as I've already notified all my clients of the change to the Outlook.com account.

    This has got to STOP!

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  5. Anonymous
    2016-08-17T10:39:11+00:00

    Wanted to switch to outlook.com from other email providers since I pay for Ofice 365. Just noticed that Outlook.com displays ads even if I'm a paying for Office 365, and went online to clarify things. Before I go on to conclusions the following should be noted:

    1. I'm even having problems logging into the main Microsoft Office 365 login page (with this charming url): https://login.microsoftonline.com/login.srf?wa=wsignin1.0&rpsnv=4&ct=1471429711&rver=6.7.6640.0&wp=MCMBI&wreply=https%3a%2f%2fportal.office.com%2flanding.aspx%3ftarget%3d%252fdefault.aspx%253fwa%253dwsignin1.0&lc=1033&id=501392&msafed=0&client-request-id=7fe0b135-3aa7-4df0-80fb-5e28a1700d27

    It's giving me some live.com isn't in our system message.

    Now the central issues:

    1. Office 365 gives you online access to every MS office program without adds. The only MS Office (and Outlook.com should be a part of MS Office) in which you get ads is Outlook.com. 
    2. I find a forum thread in which frustrated users express their disappointment by asking a simple question, that took support ages to answer. The answer was that you can remove ads in a program that should be part of the office suite that you're already paying for, only by paying for another subscription.
    3. I'm not moving my mail anywhere near outlook.com, live.com or whatever this MS webmail is.

    Best. 

    [Post was edited. Part of the reply that violated the Microsoft Community Code of Conduct was removed.]

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