Cannot open a rescued Word document.doc

Anonymous
2012-02-08T22:50:45+00:00

Microsoft Word errored out and I was forced to save a document as rescued document.doc.  However, when I try to open the doc, I get the message: 

"Microsoft Word cannot open this file because it is an unsupported file type."

How can I recover the contents?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2013-03-28T23:04:28+00:00

I know this thread is old but I have been trying the get past the "Microsoft Word cannot open this file because it is an unsupported file type" error when opening standalone .asd files all day today as my home backup task makes copies of the asd files that Word creates every 5 minutes and pastes the copy .asd into a separate folder to assist recovery from accidental deletions.  Call me paranoid :-)

The discovery I thought worth sharing is that I was able to successfully open .asd files with all the original formatting and text and the file looked exactly like the last time it was saved.  Previous to this discovery I kept getting the "......unsupported file type" error and the best i could do was recover the text using the text recovery or notepad options.  The same .asd files that couldn't open before now open correctly in "Read Only" mode but have all the text and formatting saving you minutes or hours of formatting work!

So here it is: (it's so simply but it works)

The first step is the most important - this is what made it work!

(1) Place a copy the .asd file into the unsaved files folder.  The location of this folder on my system is "C:\Users%username%\AppData\Local\Microsoft\Office\UnsavedFiles"

(2) Open Word and click on File - Recent

(3) Looking down the bottom of the screen you see a button/box titled "Recover Unsaved Documents"

(4) Click that button/box and open the .asd file you placed in the unsaved files folder in Step (1).

If it works then a smile returns to your face and all is forgiven.  Blood pressure subsides and everyone is happy again.  If it doesn't work then the .asd is possibly corrupt and try recovering just the text out of the file using all the suggestions on this thread and the internet.  Good luck!

Last comment: Without doing the first step of placing the .asd file into the special folder I couldn't get past the error.  I'm not an advanced Word problem solver just a person trying to make my back routine work.  My environment is Windows 7 64-bit /  Word 2010 32-bit.

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Anonymous
2012-02-21T19:50:27+00:00

Thanks Varun.  None of those suggestions worked, but it gave me an idea.

I opened WordPad.

On File Open, I selected *.*, the *.doc and the document opened.

I was able to then recover the text.

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  1. Anonymous
    2016-02-05T06:02:45+00:00

    My file was a doc, but after changing the extension to asd your steps worked. Thanks!

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  2. Anonymous
    2016-01-26T08:36:27+00:00

    Yep, discovered that secret too. Recovering an ASD seems to be an issue all over the World and just wondering will MS take steps to make recovering a document easy as a pie to the users and save the frustration. I've set up entries to cover 2007, 2010 and 2013 version recovery but some people still report being unable to open their ASD.

    2007 http://www.joomlaboy.com/tutorials/computers/94-open-asd-file-with-word-2007

    2010 http://www.joomlaboy.com/tutorials/computers/59-solved-open-asd-file-with-word

    2013 http://www.joomlaboy.com/tutorials/computers/164-solved-open-asd-file-with-word-2013-365

    Dear Microsoft, computers crash, die and have power failures from time to time, please take note and make this better.

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  3. Anonymous
    2015-11-05T01:28:41+00:00

    you are a legend good sir

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