Computer crashed, lost microsoft office..

Anonymous

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

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Anonymous

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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79 additional answers

Anonymous

2015-10-30T04:13:59+00:00

Would anyone think this was helpful?
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Anonymous

2015-10-01T18:00:33+00:00

this wasn't very nice. or helpful.
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Anonymous

2015-10-01T18:00:06+00:00

thank you SO much! That worked!!!!! :-)
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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator

2014-08-28T00:21:31+00:00

I suggest that provide full details of the problem that you are facing.
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