Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

Was this answer helpful?

80+ people found this answer helpful.
0 comments

79 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-06-21T14:16:12+00:00

    My computer crashed and I returned it to Lenovo who reinstalled Windows 10 but Windows Fice & Pulisher which I bought in Feb 2017 were lost and I did not have a disc to reinstall them

    How do I get them back. I have got the codes to use for them

    < Personal Identifiable Information removed >

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2016-09-11T17:00:29+00:00

    Thanks for the reply,I got my office 365 from microsoft.

    I will try the link you gave me.

    Cheers.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-01-14T18:14:20+00:00

    how do I reinstall offices 365

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments