Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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79 additional answers

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  1. Anonymous
    2017-12-25T23:31:14+00:00

    My computer crashed lost my office 3645 subscription

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  2. Anonymous
    2017-11-15T18:23:56+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    As per the issue description, you lost Office 2013 application due to system crash.

    Let me help you with the reinstallation of Office 2013.

    From where did you purchase Office 2013?

    You may sign in to www.office.com/myaccountand check if it displays the Office in the account page.

    If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

    https://officesetup.getmicrosoftkey.com/

    I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

    Thank you.

    Give me back my Microsoft Office program. I paid over $100 when I bought this lousy Dell computer (never mind that even my rarely used printers break down every two years). I cannot find my Office install CD. Doesn't matter, the external CD drive won't open, it is stuck; also broken (two years old, used it maybe five times. I bought that two years ago too! I don't even know how to access my Microsoft. Its never worked. I am not computer illiterate. Yet, I was far happier and had a great deal more money when I was. Please email me at ******@gmail.com

    Leslie Taylor

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  3. Anonymous
    2017-10-10T04:33:41+00:00

    I sent my computer back to Dell factory for repair new motherboard operating system which deleted my Microsoft office that I had purchased when I bought this computer can I get that reinstalled please

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  4. Anonymous
    2017-10-05T00:30:20+00:00

    Hade to change computer.  Other one broke. How do I download 365 to this computer

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