Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2018-09-18T11:50:57+00:00

    Hi,

    What about for 2011. My computer crashed and I need to reinstall my Microsoft for Mac 2011.

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  2. Anonymous
    2018-08-25T00:38:30+00:00

    The  Office program is used for Church  business   -- At top of page is  Microsoft License Order Confirmation.  I have a good amount of information on this page but no activation code. ... The former pastor set up the order and I have no idea what email or information she used.

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  3. Anonymous
    2018-08-25T00:30:08+00:00

    The forms I have says  UMCom   ..  Our former Pastor ordered the program .. I do not have the activation code.  I do have the order form and a paper with several other codes but no activation code.. I have been using the program for years and now I was sent a message it will be shut down .  I did  have trouble with my computer and had to reinstall everything . Since I did the reinstalling  it is telling me office will shut down in 3 days.  I dont know the passwords the former pastor used but i do have  Authirization number  , License Agreement  Number  plus several other info.

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  4. Anonymous
    2018-08-12T02:47:39+00:00

    My computer crashed and I lost my office 2013. How do I get it back? Thanks Patty Cook

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