Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2018-08-03T00:26:07+00:00

    My old laptop was destroyed when I spilled coffee on it.  I could not recover any files or programs.  I work for NRCS (USDA) and had the government copy of Microsoft Office installed on my home laptop so that I could work from home.  It is now gone.  Could I get another copy for government employee cost?

    My new computer came with a 30 day trial - which does me no good.

    Corinne_******@hotmail.com

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  2. Anonymous
    2018-08-02T16:32:57+00:00

    The article applied to Office 2010  and another to Office 2013. My product is Office 365. I am attempting to install on my laptop after the computer crashed and I had to go to system restore

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  3. Anonymous
    2018-07-01T23:10:08+00:00

    How do I get the right software to show up on my desktop?

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  4. Anonymous
    2018-06-30T14:15:54+00:00

    Mark sorted everything out for me, he was polite and efficient.

    Thanking you very much.

    Regards

    A.D.COUSONS

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