how can I cancel the free month trial before they charge me 9.99?

Anonymous
2013-02-21T21:23:42+00:00

I don't know how to cancel the free month trial before microsoft charge 9.99 a month to my card

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2013-02-26T08:45:01+00:00

Thank you for trying the Office 365 Trial.

In order to cancel your Trial, you need to go to http://office.com/myaccount

From here you can cancel the free month Trial.

Please remember that, after you cancel, your Office 365 client will become unusable.

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  1. Anonymous
    2013-12-19T12:33:32+00:00

    First let me say that it would have been helpful to know from the very beginning the 365 would not be compatible with my current operating system (Vista). I canceled my subscription right after I tried to download the program which was unsuccessful due to my operating system being "too old",  Vista too old? Really? Anyways, it did not load all the way, so I cancelled the subscription, but it turns out it never did cancel until I got an e-mail telling me they were going to charge my account. WTH, I thought I cancelled the subscription?  Shame on you Microsoft! Thanks to your greed I've discovered other less expensive avenues.

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  2. Anonymous
    2013-12-23T19:42:06+00:00

    I am also having billing issues.  The company that is providing customer service in the Phillipines is clueless.

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  3. Anonymous
    2013-12-29T21:41:26+00:00

    Thank you for trying the Office 365 Trial.

     

    In order to cancel your Trial, you need to go to http://office.com/myaccount

     

    From here you can cancel the free month Trial.

     

    Please remember that, after you cancel, your Office 365 client will become unusable.

     

     

     

     

     

     

    Exactly how? There seems to be no cancellation option.

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  4. Anonymous
    2014-01-15T06:02:45+00:00

    I clicked on the link above and it told me that there was no Microsoft on my account, and I am highly confused because I have the trial and it is hooked up to my credit card.  If I get charged for this I am going to be very angry with Microsoft..

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