When it has to be costing millions how could any company, even wealthy Microsoft, unleash this horrible "upgrade" on
purpose? Windows and Office have always been their "cash cows", if only because they've lagged behind or failed at everything else they've done.
Forrester estimates there are now more than two billion computers (desktop, laptop, tablets) in the world. Wikipedia estimates that over 90% of them are running some version of
Windows and 75% of computers are for business. I don't know the costs to upgrade
Windows or Office for large corporations, but even bulk licensing isn't cheap. If you read the posts here about companies that either aren't upgrading or, even worse, are rolling back to previous versions, all because their staff LOATHE the new
versions, the cost to Microsoft has to be in the billions of dollars. One would think that even the mighty Microsoft can't survive this money drain.
No doubt the "brain drain" is also hurting Microsoft, probably because really smart developers are in high demand and they prefer to work for a visionary company, which Microsoft hasn't been for a very long time. If you look at the record of Apple under
Steve Jobs, they smoked Microsoft long ago. Google must be very happy that Steve didn't get into search engines. Bing and IE are both pathetic jokes. As a website designer I can tell you it's so frustrating that Microsoft won't adopt the same browser standards
as all the other players and we constantly have to write patches for IE to work. They gave us a wonderful upgrade of
FrontPage to Expressions, then immediately discontinued it.
Bill Gates is an amazing man and doing wonderful work with his foundation, but just like Steve Jobs stepped back in to save Apple, I wish Bill would come back and save Microsoft. It's a rudderless ship, drifting back and forth with no direction and often
going backwards. If I were a Google I'd be frantically building a Linux desktop and Office alternative. Over 90% of the world's biggest computers use some variant of Linux. Android is also built on Linux. It's far more robust and stable than Windows, with
a lot less overhead.
Microsoft may well have commanded the desktop market for decades, but with this huge debacle of Windows 7 and 8 together with this disaster that is
Office 2013, and, most importantly, their arrogant attitude of "take it or leave it" is going to bring Goliath down. The whole Office team either needs the boot or a new leader who will start listening to customers and crack the whip before it's too
late to recover. This is a crisis and needs crisis management, not arrogance.