My case has resulted in the problem being dropped into the MS developers' work queue, and they triage. Because of this, I can't stress enough to EVERYONE having this problem with Publisher 2013 the importance of calling in and going on record to report the
problem as a bug. Even if your Publisher 2013 is out of warrantee for free support, you still won't be charged for reporting it as a bug. The important thing is to try and get a Case Number for your report and don't let them close the Case Number (leave it
open until the issue is resolved). Also when I called, I had to try and get level 2 support b/c level 1 simply told me it doesn't work anymore and tried to get me off the phone. I called back and then spoke with level 2 tech who spent a great deal of time
working with level 3 support testing the hotfix and determining it doesn't work for MS either. At this point, they reported it to the developers in a meeting they had that day and also sent background details and videos to them. But, as I said, it's in the
developers' queue and they triage.
The support number for reporting the Edit Wrap Points and Edit Points malfunction in Publisher 2013 is 800-642-7676. Ask for a supervisor if you need to. Thanks everyone!
6/24/13 Update on EDIT WRAP POINTS IN PUBLISHER 2013 PROBLEM:
Today I received a call from the technical support person who worked on the Edit Wrap Points problem for me and reported it to tier 3 support and to the developers. The
developers have issued it an ID number -- "BUG ID #58145". The Bug is being corrected and the fix will be downloaded to computers as an automatic Windows Update (office security update, specifically) as soon as it is available -- not certain
how soon -- perhaps within a month or so.
If it wasn't for the tenaciousness, thoroughness and great follow-through of the tech support person who helped me, this Bug-fix would not be happening. I've written to
Microsoft about this superstar.