DavidF2 et al,
Update on MS's Publisher 2013 Edit Wrap Points Hotfix:
6/7/13: After testing the MS Publisher 2013 Edit Wrap Points Hotfix (http://support.microsoft.com/kb/2760285)
myself and finding it didn't work, I called Microsoft and received level 2 tech support who also received instruction from level 3 tech support to work on the problem. The techs found the published hotfix didn't work for them either and reported their
findings to the developers/programmers. I was assured that it will be addressed and that I would receive word at some point (no estimated time) about resolution. (Although I frequently use Photoshop to doctor images, it's very inconvenient to lose this function
in Publisher 2013. Creates more work not to have it functioning.)
I believe it would help tremendously if more users would call in about it and go on record as reporting the
Edit Wrap Points and Edit Points malfunction to level 2 support or speak with a supervisor (800-642-7676). I don't recommend raising the issue to level 1 support who simply advised me that function has been discontinued. Also reporting it as a
MS Product Bug, as DavidF2 recommends, would help as well.
Darn...I was hopeful.
Thanks for your efforts and for posting your experience.
DavidF
DavidF et al,
Don't give up yet. I spoke with my original Microsoft level 2 technical support person just now 6/10/13 about something else, but he updated me on the edit wrap points/edit points issue. Microsoft is apparently receiving calls about the problem. It was
referred to level 3 support, who sent videos and descriptive info about the edit wrap points hotfix and malfunction in software problem to the developers to find a solution (this is what I was told today). My case number is being left open until such time
as we receive word back. I'm sure, though, if others report it and had open cases numbers such as mine, it would help. I'll keep you posted and will definitely stay on it.