OK. So I just spent an inordinate amount of time on the phone with Microsoft Tech Support...
First call, the robot hung up on me.
Second call, the first human I got to hung up on me.
Third call, I was transferred four times to a supposed-tech that put me on hold in a queue for another tech, I waited 48 min on hold then hung up and called back.
Fourth call, more transfers (by the way, keep pushing ZERO over and over again and the robot dude that you initially get WILL default to a human), and I finally get a nice lady named Anushka on the line. I explain the Edit Wrap Points feature to her, and
we decided for her to do a remote takeover and physically see it on my screen was best. So we did that...
VERY long story short: THEY KNOW IT'S BROKEN. DEVELOPERS HAVE KNOWN FOR YEARS. And after we used the word ESCALATE several times, they will supposedly call me when they fix it for the next big update. M'hm. I believe that. Sure, I do.
Anushka then remotely installed Publisher 2010 for me.
They're not going to fix it, y'all. They're just not.