By chance, do you have Endnote? i have the same problem and the information on the Endnote forums establishes beyond any doubt that the problem is caused by the CWYW tool. This was not a problem in v. X4, but is present for X5. one can turn off
some of the causes of the problem in Endnote, but I am still have crashes. Endnote says it will be addressed in a release this fall, which is crazy to wait that long!
MS Word 2011 in an Office 365 subscription pack has been shutting down spontaneously for me, and not because of closing the lid, or walking away and my Mac going to sleep. Often I haven't done anything, it seems to just happen for no reason I can discern.
The second time it happened I sent an error report to Microsoft, and saw a message about EndNote and CWYW (I have X7), so I turned off X7. When it happened again, I just stopped having EndNote open so I pulled the folder <EndNote CWYW Word 2011.bundle> out
of Word or Office or wherever it lived by default.
This didn't change anything.
I saw in this string suggestions to frequently restart Word, restart my computer, log out of my user profile. None of that has made any difference.
I haven't read the string to the end, but one possibly essential fact in my case: I am using MS Word on a MS Exchange Server, so the document is updating and saving remotely on OneDrive, which I have open in Chrome on my OSX Mavericks on a MacBook Pro, mid-2009.
I'm afraid I can't follow a lot of this conversation, as I don't have the technical knowledge to be checking so many backend files and processes.
I would like this to work on my Mac though. The alternative is seeing if the whole thing works any more efficiently on a company issued PC.
>> I should add: I don't want to change autorecover settings, as right now Word is doing a good job saving the most recent version and changes.
AND
I don't have TimeMachine running. Not the problem
AND
The whole point here is for me to be able to work in documents through OneDrive in a group setting. Disabling that functionality is a non-starter.
Right now, everytime it crashes, I let Word save it and open it on re-start of Word, then I save it with a new name so I can then upload it to OneDrive. Then I have to send an email to co-workers letting them know MS Word has crashed, and my latest version
is in OD, and see if they were in document at the same time in case we need to go through line by line to create a new correct shared version.
Better than pen and paper but pretty buggy.