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While I trying to install Office 2013, the process of the background installation seem like pausing at 84% and not moving.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Stuck at 84%. Reading all this makes me - to put it in modest words - VERY sad.
I was running Windows 8, and finally did a Refresh and re-install of Office 2013. My Office 2013 install problems went away, and were replaced with other problems (like having to fix SyncToy and acknowledging I really didn't need some of the other apps I had installed).
If you are running Windows 8, doing a refresh may fix this. But, you may lose some of your other apps. It's worth it to consider.
Has anyone figured this out? What's the deal? This 84% thing is wrecking my new computer experience
The information here, made it work for me:
Error is due to the Network Service account don't have privilage to start the service "Office Software Protection Platform".
Solution
go the the following site and apply the fixit.
http://support.microsoft.com/kb/2739501/en-us
then go your local administrators group and add local Network Service account to it.
Try to install office again.
If it get stuck again stop the print spooler service. and try again.
It will work.