Office is installing in the background (84%) stuck there.

Thanks,  I'm inclined to think there's a problem with the installer rather than the windows version.  The three computers on my network all are running the Home Premium version and the other two installed  everything with no problems.  I'll try Microsoft Support to se if they might have a clue.  Thanks for your help.

Rick

Sorry.  I've never used the "Home" version.  I just read that "Local Users and Groups" is disabled in the "Home" version.  It's probably best you contact Microsoft Support directly.  Adding the Local Users and Groups to the Home version involves editing your local policies and is beyond my skills.  Sorry.  Good luck.

Joe

Thanks for the reply.  I tried your suggestion.  It gets me to the same computer management window that the other method does but I still don't have the Local Users and Groups option under System Tools, nor do I on the other two computers that installed fine. 

You need to be logged on to an Account that has Administrative Privileges.  ( there are only 2 accounts on the computer: Rick and Guest.  I am logged in as Rick which has administrator privileges) Then, here's another way to get to the same place...

1.  Click Start
2.  In the Search box type "CompMgmtLauncher.exe" and hit enter
3.  A window should open with Computer Management at the top (It does)
4.  Expand System Tools in the left pane
5.  Click Local Users and Groups  (there is no Local Users and Groups option under System Tools)
6.  In the right pane double click Groups
7.  Double click Administrators
8.  Click Add
9.  From Location select your local computer name.
10.  Type "N" under "Enter the object names to select (example)11.  Select "NETWORK SERVICE"
11.  Click OK out of it
12.  Try the install of the Office again

Hope this helps.  Good luck.

Joe

You need to be logged on to an Account that has Administrative Privileges.  Then, here's another way to get to the same place...

1.  Click Start
2.  In the Search box type "CompMgmtLauncher.exe" and hit enter
3.  A window should open with Computer Management at the top
4.  Expand System Tools in the left pane
5.  Click Local Users and Groups
6.  In the right pane double click Groups
7.  Double click Administrators
8.  Click Add
9.  From Location select your local computer name.
10.  Type "N" under "Enter the object names to select (example)11.  Select "NETWORK SERVICE"
11.  Click OK out of it
12.  Try the install of the Office again

Hope this helps.  Good luck.

Joe