Office is installing in the background (84%) stuck there.

Anonymous
2013-01-31T11:32:44+00:00

While I trying to install Office 2013, the process of the background installation seem like pausing at 84% and not moving.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-04-10T22:37:14+00:00

    I could not get Office to complete the install until I tried to open a word file.  Then the word application asked me to put in my key and it finished installing from there.   I have not had any trouble with it since then.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-10T17:50:01+00:00
    • Click start
    • right click compute
    • click manage
    • under system tool
    • click local users and group.
    • in the right pane double click groups
    • double click Administrators
    • click add
    • from location select your local computer name.
    • type "N" under "enter the object names to select (example)
    • Slect "NETWORK SERVICE"
    • click OK out of it.
    • Try the install of the office again.

    This worked perfectly for me.  Thanks.  Install passed through to 100% without a single "Retry".  But, giving NETWORK SERVICE Administrative Permissions sounds like a gaping security hole???  Are we supposed to remove the permissions after installation?

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2014-04-06T17:46:58+00:00

    None of these fixes have worked for me.  I am taking online classes and need to use my office suite.  This is very frustrating!

    Was this answer helpful?

    0 comments
  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-01-26T22:35:46+00:00

    See "General troubleshooting for installing Office 2013 and Office 365" at:

    http://support.microsoft.com/kb/2822317/en-us

    See ""Something went wrong" error when you install Office 2013 or Office 365" at:

    http://support.microsoft.com/kb/2827031/en-us

    and, if necessary http://support.microsoft.com/kb/2822317

    If that does not help, then you might remove all traces of the Office  installation by running the fixit from the following article:

    http://support.microsoft.com/kb/2739501

    and then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.

    Was this answer helpful?

    0 comments