Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2010-09-03T14:40:14+00:00

    [SOLVED]

    For all of us that the first answer didn't solve the problem (cause finally the installation complains and rollback anyway) I have solved the problem with the "The2bagod" manner.

    Step 1:

    Go to Local Users and Groups: (http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html)

    Step 2:

    Go to Groups and double click Admistrators

    Step 3:

    Click Add, click Advanced and click Find Now 

    Step 4:

    Double Click in Network Service (in the bottom list) and click Ok

    Final Step:

    Click Ok and try to Install the Office Suite again.

    It solved my problem and I'm sure it will solve yours.

    http://www.siokia.com

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    4 people found this answer helpful.
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  2. Anonymous
    2010-09-06T18:23:32+00:00

    Open Run (Press Windows key + R) > type services.msc and click on OK

    On the services MMC window right-click on Office Software Protection Platform and select Properties

    Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

    Click on Apply and OK

    The 'Offoce Software Protection Platform' doesn't exist on the machine I am having problems with.  How do I obtain it?

    This is for a Windows XP machine.

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  3. Anonymous
    2010-09-10T13:09:25+00:00

    Go to Local Users and Groups

    Not available in Windows 7 Home Premium.

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  4. Anonymous
    2010-09-20T19:41:09+00:00

    Go to Local Users and Groups

    Not available in Windows 7 Home Premium.

    Yes, this is ridiculous. The original poster even mentioned that it's Win7 Home Premium and I think the majority of us on here with this problem are using this same operating system. I'm also having the problem and I've tried everything in this thread to no avail. My particular situation involved unistalling the Office 2010 beta first and then trying to install Office 2010 Professional but I can't get past the "Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services."

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