Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2010-06-18T22:44:53+00:00

    On Fri, 18 Jun 2010 22:00:35 +0000, Jorge Schulz wrote:

    I checked the service, it only appears when trying to install Office 2010. Tried to manually start it, but got a messaged that some files were missing. Office 2007 is working as it should.

    Some files? If I look for that error I get this information:

    http://www.networknet.nl/apps/wp/archives/tag/error

    http://support.microsoft.com/kb/983462

    But I am not sure this is of any help to you.....

    You could also try to ask your question in:

    http://social.technet.microsoft.com/Forums/en-us/officesetupdeploy/threads

    Gérard

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  2. Anonymous
    2010-06-19T00:35:39+00:00

    I am not trying to deploy Office 2010 on a corporate network. Just trying to install it on my home PC. Trough our corporate license with Microsoft I obtained Office 2010, and tried to install it on my PC. Perhaps I downloaded an earlier version? Or not one for my 64 bit system?

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  3. Anonymous
    2010-06-19T11:18:45+00:00

    On Sat, 19 Jun 2010 00:35:39 +0000, Jorge Schulz wrote:

    I am not trying to deploy Office 2010 on a corporate network. Just trying to install it on my home PC. Trough our corporate license with Microsoft I obtained Office 2010, and tried to install it on my PC. Perhaps I downloaded an earlier version? Or not one for my 64 bit system?

    I know you don't want to deploy, but there might be someone there that

    might know what's going on with that 'osppsvc'. So I guess you could

    try to ask your question over there.

    But you didn't reply to what files were missing?

    Gérard

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  4. Anonymous
    2010-06-21T19:47:35+00:00

    I had the exact same issue - I noticed that the service is configured to run as the local "Network Service" account.  I tried rebooting, tried uninstalling Office 2007- no luck.  Finally, I added the Network Service account to the local admins group, and this resolved the issue.

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