Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2012-05-10T16:34:56+00:00

    THANK YOU!!!!!!!!!!!!!!!!!

    I've been fighting with the Office '10 installer for 4 months (seriously). See here for details: http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/office-2010-install-broken-why/f1b4c36e-f918-4b16-8cd9-573126cb5eeb

    No one at Microsoft even reads through the post, so obviously they don't have anything useful to contribute.

    Anyway. I followed your steps and it installed just fine.

    Thanks again.

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  2. Anonymous
    2012-08-13T11:25:21+00:00

    Thank You..

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  3. Anonymous
    2012-08-21T22:02:46+00:00

    Right Click on My Computer->Manage->Local Users and Groups->Groups->Administrators

    Right click->Add to Group, Click on Add, then Advanced, then Find Now and select Network Service, then OK, OK and you're done.

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  4. Anonymous
    2012-10-05T17:22:54+00:00

    Thanks, after several hours and trying several solutions this one worked.

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